Privacy Policy

Last updated: February 2026

Information We Collect

We collect information you provide directly to us, such as your name, email address, and payment information when you create an account or use our services. We also collect usage data including API request logs, token counts, model selections, and performance metrics to provide and improve our routing services.

How We Use Your Information

We use your information to provide, maintain, and improve Router One's services, process transactions, send service-related communications, and monitor usage patterns for security and optimization. We analyze aggregated, anonymized usage data to improve our routing algorithms and service quality.

Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, regular security audits, and access controls. API request payloads are processed in real-time for routing and are not stored beyond the retention period you configure in your project settings.

Cookies

We use essential cookies for authentication and session management. We may also use analytics cookies to understand how our platform is used. You can control cookie preferences through your browser settings.

Third-Party Services

Router One routes your API requests to third-party LLM providers as directed by your configuration. Each provider has its own privacy policy governing the processing of your request data. We recommend reviewing the privacy policies of any LLM providers you use through our platform.

Your Rights

You have the right to access, correct, or delete your personal information. You can export your usage data at any time through the dashboard. To exercise these rights or for any privacy-related inquiries, please contact us at the email address below.

Contact Us

For any questions about this Privacy Policy, please contact us at contact@routerone.ai.